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CENTURY 21 LSB earns award

February 28, 2016
Reinbeck Courier

Cedar Falls, Iowa - Century 21 Real Estate LLC has announced that CENTURY 21 LSB Real Estate is a recipient of the CENTURY 21 Quality Service Office award for its commitment to providing quality customer service to its clients.

"Receiving this award is a great honor and a testament to the focus and attention we commit to our clients in ensuring that they understand each and every step of the home buying and selling process," stated Karmen Schwake, broker/owner of CENTURY 21 LSB Real Estate. "This award is the result of the collective efforts of CENTURY 21 LSB Real Estate."

Based on customer feedback received from CENTURY 21's Quality Service Survey (QSS), the award recognizes those independent C21 offices nationwide that earn a minimum customer satisfaction index of 90 percent or better on real estate transactions they closed from January 1 - October 31. The Internet-based survey is e-mailed to consumers immediately after the purchase or sale of a home.

"A commitment to quality customer service is crucial in today's competitive real estate market," said Rick Davidson, president and chief executive officer, Century 21 Real Estate LLC. "CENTURY 21 LSB Real Estate has demonstrated the dedication to the consumer which is the hallmark of our brand."

Located at 221 Main St in Cedar Falls, IA, CENTURY 21 LSB Real Estate is a full service brokerage firm specializing in property listings.



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